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Privacy Policy

MOISELLE directly operating the selling of products hereby inform you that any Personal Data that you directly and voluntarily provide through this website when you place online orders/ register to our website, the data will be processed in compliance with current applicable laws on privacy and local regulations applicable from time to time. By submitting your personal data, you consent to the use of that information as set out in this Privacy Policy.

Each time you use this website, you will be bound by current Privacy Policy applicable at that particular moment and you must review the Privacy Policy in order to confirm that you are in agreement with it.

 

Purpose of collection

We obtain the personal data for the purpose of conducting our business to provide our services to you including the delivery of purchased products, replying to your questions and requests, and processing returns or exchanges of products. We closely monitor use of our site and our services.

 

Type and source of data

The items of data collected include, for example, name, address, email address, phone numbers, shipping information, billing information and credit card data. Your credit card data (including credit card numbers and other payment information) are provided to our payment services providers who process payment details further. MOISELLE does not store or maintain your personal data or credit card data for any other use. 

 

Transfer and disclosure of data

We will share your personal data with the related companies of MOISELLE. Personal data may be shared with government authorities and/or law enforcement officials if required. Personal data will also be shared with third party service providers such as courier services and email services. The personal data transferred to the service providers will be retained only to the extent necessary for the purposes of the service provided.

Your personal data will not be used for third-party advertising purposes or for the promotion of products, services or initiatives by entities other than MOISELLE, nor shall they be disclosed to unknown persons under any circumstances.

 

Retention period

Your personal data will be processed and stored for as long as required for the purposes for which they were collected, and in accordance with the storage periods provided for by the applicable laws, or until you revoke your consent to us by writing.  After such period, your personal data will be erased or made anonymous.

 

Data controller

MOISELLE as data holder, is committed to ensuring the confidentiality of your personal information and guaranteeing that your access, rectification, cancellation and objection rights are fully met. Should you wish to access your data, to correct any inaccuracies in your data or to ask us to stop processing your personal data for direct marketing purposes, please send us a letter to the aforementioned address marking it for the attention of "Customer Service Team” or an e-mail to cs@moiselle.com.hk. By registering and providing us with information on this website, your consent to us in performing the conveyance will be deemed given.

MOISELLE reserves the right to amend this Privacy Policy from time to time.